Legal
Privacy Policy
Last updated: 13 October 2026
MotiOffers ("we", "us" or "our") is a request-and-offer platform connecting people looking for a vehicle with verified sellers. This policy explains how we handle personal information when you use the platform.
Who we are
MotiOffers ("we", "us" or "our") operates a request-and-offer platform for vehicles. It connects people who are looking for a vehicle with sellers who offer vehicles that match. This policy explains how we handle personal information when you use our app or website.
Information we collect
We collect information you give us when you create an account and use the platform — such as your name, phone number, email address (if you choose to provide one), account type (customer or seller), and business details for sellers. When you post a vehicle request we collect what you tell us about the vehicle you want, including any photos. When you send an offer we collect the vehicle details, specifications, photos and price you provide. We also collect information about how you use the platform, such as the requests you post, the offers you send or view, the offers you show interest in, your coin balance and your coin transactions. Finally, we collect limited technical information such as device type and general usage data needed to run and secure the service.
How we use your information
We use your information to operate and improve the platform — to show your request to sellers, to deliver offers to you, to let you review offers and show interest, to process coin purchases and spend, to send you service and account notifications, to verify sellers, to provide customer support, and to keep the platform safe and secure. Where required, we also use it to comply with legal obligations and to prevent fraud and abuse.
Sharing your information
When you post a vehicle request, that request is shown to sellers so they can respond with offers. When you show interest in an offer, your contact details are shared with that seller so the two of you can arrange the deal directly. Sellers’ offer information, including photos and specifications, is shown to the customer whose request it responds to. We do not sell your personal information to third parties. We share information with service providers who help us run the platform — for example, payment providers who process coin purchases — and only to the extent needed for them to provide that service. We may also disclose information where the law requires it.
Payments and coins
Coin purchases are processed by our payment provider. We do not store your full card details. We keep a record of your coin balance and coin transactions so the wallet works correctly and so we can resolve any payment issues you raise with us.
Photos and content you upload
Photos and details you attach to a vehicle request or an offer are stored and shown as part of the service. Please do not upload content you are not entitled to share, and do not include personal information about other people unless you have their permission.
Security
We take reasonable measures to protect your information against unauthorised access, alteration or loss, including storing passwords securely and limiting access to personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can update or correct your account information from your profile. You can change your password and manage the notifications you receive. You may request deletion of your account and personal information by contacting us through the Contact page or the support channels in the app. Once your account is deleted, we retain personal information only as long as necessary for legal, security or operational reasons.
Data retention
We keep your information only for as long as needed to provide the service and for legitimate business or legal purposes, in line with applicable law. Records relating to payments, requests and offers may be kept for longer where we are required or permitted to do so.
Children
The platform is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
International transfers
Your information may be stored and processed on servers located outside your country. Where we do this, we take steps to ensure your information continues to receive an appropriate level of protection.
Changes to this policy
We may update this privacy policy from time to time. We will post any changes on this page and, where appropriate, notify you in the app. Continued use of the platform after changes means you accept the updated policy.
Contact us
If you have questions about this privacy policy or your personal information, please reach out through our Contact page or the support channels listed in the app.